Request deletion of your Koochbhi data

Use this page to request deletion of personal data associated with your use of Koochbhi.

Delete your account inside the app or website (fastest)

Open Koochbhi in the app or at koochbhi.com and sign in with your phone number.
Tap Account (top right), then Delete my account.
Type DELETE and confirm.

Deletion takes effect straight away and cannot be undone. It waits only if you have a booking in progress or in dispute, or a payment still on its way to you. Finish that first, then delete.

What is deleted straight away

Your posted jobs and work offers (their text is erased and they are no longer shown).
Your phone number, device or precise location, and payout (UPI) details.
Your chat messages in bookings (the text is replaced by “[deleted]”).
Your saved jobs, notification registrations and every signed-in session on every device.

Cannot sign in? Ask us by email

Email namaste@koochbhi.com with the subject line “Koochbhi Data Deletion Request”. We aim to acknowledge it within 24 hours and will confirm by reply once it is done.

If you ask by email: what to include

Your name, if you provided one.
The mobile number or email address you used with Koochbhi, if any.
Any Koochbhi Job ID, Request ID or reference number that helps us locate your records.
A short statement confirming that you want your Koochbhi personal data deleted.

Verification

To protect users from unauthorised deletion requests, we may ask for reasonable information to verify that the request relates to you or to a transaction you controlled. Do not send passwords, OTPs, banking PINs or unnecessary sensitive information.

What we will do

After a valid request is verified, we will delete or de-identify personal data that is no longer required for the purposes for which it was collected, subject to applicable law and legitimate retention requirements.

Information we may need to retain

Some records may need to be retained for a limited period where reasonably necessary for fraud prevention, safety, dispute handling, accounting, tax, legal claims, regulatory obligations, security, audit trails or other purposes permitted or required by law. Where possible, retained records will be minimised and access-restricted.

Deletion does not affect another user’s independent records

If you shared information directly with another user, that person may independently retain information outside Koochbhi’s control. We cannot delete copies held independently by another person or third-party service, although we may remove or restrict Platform-held copies where appropriate.

Connected services

If you later use a connected Koochbhi service, including an optional integration such as ScoreBaba.com, a deletion request to Koochbhi applies only to data controlled by Koochbhi Private Limited unless the connected service is expressly included. Where another legal entity controls the connected service, its own deletion process may also apply.

Contact

Koochbhi Private Limited
Mumbai, Maharashtra, India
Email: namaste@koochbhi.com